Warning ⚠️ hertz car hire at knock airport - excessively charging tourists

Warning ⚠️ hertz car hire at knock airport - excessively charging...

Author
Message
Profile Picture
Posted Fri 8 Jun 2018 11:29 PM
View Quick Profile
New Member
New Member (0 reputation)New Member (0 reputation)New Member (0 reputation)New Member (0 reputation)New Member (0 reputation)New Member (0 reputation)New Member (0 reputation)New Member (0 reputation)New Member (0 reputation)
Group: [0] Last Active: - Visits: 0
Good evening, I am an irish national living in England and take my family home to the west of Ireland every year. Last week the west of Ireland had exceptionally good weather which meant we spent most of the time as a family on the beach. As a result when we returned our hire car Hertz claimed that the car was extremely dirty and they charged us an 80 Euro cleaning fee!! Their attitude was very aggressive and made my children cry, they refused to talk to us about resolving the issue and told us to go away and catch our flight!!!! This was totally unacceptable we also spoke to some other families in the airport and they also had been charged too. Some said that they would not return to Ireland because of it. I wanted to make people aware as I love going to Ireland and I feel hertz are capitalising on families who visit the beach and get sand in their car. Almost like a family beach tax. Shame on you hertz.
Profile Picture
Posted Sat 9 Jun 2018 10:15 AM
View Quick Profile
Community Member
Community Member (39.6K reputation)Community Member (39.6K reputation)Community Member (39.6K reputation)Community Member (39.6K reputation)Community Member (39.6K reputation)Community Member (39.6K reputation)Community Member (39.6K reputation)Community Member (39.6K reputation)Community Member (39.6K reputation)
Gold Achievements 5 Silver Achievements 8 Bronze Achievements 28
Island of Ireland
Posts: 383
Group: Community Member Last Active: Fri 10 May 2024 11:23 AM Visits: 10.1K
Hi Sarah,

I am sorry to read about the experience you had and understand that this had an impact on your family holiday.
Know that you can contact us directly if you would like to tell us more about it.

Where did you go while you were over?

Elodie





Similar Topics