Filled out tracking form online but never got an email back

Filled out tracking form online but never got an email back

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Posted Mon 13 Sep 2021 10:17 PM
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How long does it take to get the email back after filling out the online form?  I'm leaving Saturday morning and panicking!  Filled it out at 4 PM on Monday.  It's 5 now and still not in my email.  Suggestions?
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Posted Tue 14 Sep 2021 9:40 AM
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Hi Denise

Travelling can be stressful at the best of times!

Have you had a look in your Junk folder to see if it has been sent there by your provider?

Also, you can fill in the passenger locator form within 72 hours of arrival so there is plenty of time to do the form again, maybe wait until Thursday to try again if the email receipt doesn't come through by then. 

On the lighter side, what have you planned to see and do during your time with us, we would love to hear?




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